Outsource Telemarketing
Without Outsourcing Your Reputation
Hiring, training and managing an in-house calling team is expensive and slow. We give you an experienced, 100% US-based telemarketing team on a flat hourly rate, running your campaign next week, not next quarter.
In-House Calling vs. Outsourced Telemarketing
The math is usually not close, and it is not only about the hourly wage.
No Hiring Cycle
No job posts, no interviews, no six weeks of ramp time. Your campaign is dialing within one to two weeks of kickoff.
No Overhead
No payroll taxes, benefits, desks, dialer licenses, or turnover costs. One flat hourly rate covers the caller, the manager, and the tools.
Trained Callers, Day One
Our agents have made these calls for years across dozens of industries. You are not paying someone to learn how to handle a gatekeeper.
Scale Up or Down
Add hours in a busy season, pull back in a slow one. You are not stuck carrying a salaried team through a soft quarter.
Telemarketing Services We Handle
Outbound B2B calling, run by a managed team and reported on every week.
Appointment Setting
Our signature campaign. We book qualified in-person and phone meetings with decision-makers in your target market.
Learn More →Lead Generation
Pre-qualified leads handed to your sales team, sourced and verified before anyone picks up the phone.
Learn More →Database Updating & Verification
The money is in the list. We call through your database, correct it, and hand it back accurate and usable.
Learn More →Market Research & Surveys
Structured phone research that tells you what your market actually thinks, not what a form-filler clicked.
Learn More →Customer Retention & Win-Back
Campaigns that keep current customers engaged and bring lapsed ones back into the fold.
Learn More →Direct Mail & Event Follow-Up
Your mailer or trade show got attention. We call while it is still warm and turn interest into meetings.
Learn More →Performance-Based Campaigns
Select industries can run results-based campaigns priced per appointment. Ultimate accountability.
Learn More →Not Sure Where to Start?
Tell us what you sell and who you sell to. We will recommend the campaign that fits.
Get Free Advice →What You Get With Every Campaign
100% US-Based Agents
Callers in Boise, Idaho and Salida, California. Your prospects talk to someone who sounds like them.
Scripts & Training Included
We write the script, test it, and coach the team on it. No extra line item.
Reporting You Can Audit
Daily and weekly reports, full call logs, recordings on request. Nothing hidden.
A Dedicated Manager
One person accountable for your campaign, with bi-weekly calls and weekly email updates.
Outsourced Telemarketing FAQs
What does it cost to outsource telemarketing?
Campaigns are quoted on a flat hourly rate that depends on your industry, territory and weekly calling hours. Script writing, list building, agent training, reporting and your account manager are all included, and there are no separate setup fees. Call 888-884-3219 for a quote on your campaign.
Is outsourcing cheaper than hiring in-house?
For most businesses, yes. An in-house caller costs wages plus payroll taxes, benefits, a desk, dialer software, management time and the cost of turnover, and takes weeks to become productive. An outsourced team is one hourly line item and is productive from the first week.
Are your callers offshore?
No. Every agent is 100% US-based, working from our offices in Boise, Idaho and Salida, California. This is the single biggest difference between us and the cheapest quote you will find.
How fast can we get started?
Most campaigns are dialing within one to two weeks. That window covers list building, script development and agent training.
Do I need to provide the list?
You can, and we will verify it first. If you do not have one, we build and verify a targeted prospect list for your territory as part of the campaign.
What size company do you work with?
Everything from owner-operators running a single territory to national sales organizations. Campaigns start small on purpose. Most clients begin with a pilot before scaling hours.
Am I locked into a contract?
No. We bill weekly and work month to month. If the campaign is not producing, you are not trapped in it.
How do you keep quality consistent?
A dedicated manager monitors live calls and reviews recordings, coaching agents on your specific offer. Scripts and targeting are adjusted continuously based on what prospects are actually saying.
What telemarketing outsourcing services do you offer?
B2B cold calling, appointment setting, lead generation and qualification, database updating and verification, event and direct mail follow-up, customer win-back campaigns and market research calls. Inbound coverage is available through our call center services.
Do you offer B2C telemarketing?
Our specialty is business-to-business calling, where our callers’ experience with gatekeepers, owners and managers matters most. If you are unsure whether your campaign fits, call 888-884-3219 and we will tell you honestly.
What results should I measure?
Dials, conversations with decision-makers, qualified outcomes and booked appointments, tracked weekly. We report all four so you can see where a campaign is strong and where it needs work, rather than a single vanity number.
Who owns the call data and the list?
You do. Every record, note and outcome from your campaign is yours, and we hand it back in whatever format you need, whether that is updates in your CRM or a spreadsheet at the end of the program.
How quickly can we scale up or down?
Weekly hours can be adjusted as the program runs. Adding hours for a busy season or pulling back in a slow one is a conversation with your account manager, not a hiring or layoff decision.
Is outsourced telemarketing the same as a call center?
Close, but not identical. A call center usually implies high-volume inbound and outbound coverage. Outsourced telemarketing is a focused outbound program with a dedicated team working your list. We offer both; see call center services for inbound and blended programs.
What Our Telemarketing Outsourcing Services Include
When you outsource telemarketing to us, you are handing off the whole calling function, not renting a headset.
How Much Does It Cost to Outsource Telemarketing?
The honest answer depends on your market, but the cost structure is simple to compare.
Outsourced telemarketing is usually priced one of three ways: per calling hour, per appointment, or per qualified lead. We work on a flat hourly rate for a dedicated caller, and that rate includes the list work, the script, training, quality monitoring, reporting and your account manager. There are no setup fees and no long-term contract. What moves the rate is how hard the conversation is (a CFO is harder to reach than an office manager), how many hours a week you want, and whether we are building the list or calling one you provide.
The better comparison is not our hourly rate against a caller’s hourly wage. It is our rate against everything an in-house telemarketing seat actually costs.
| Cost line | In-house telemarketer | Outsourced with TG Marketing USA |
|---|---|---|
| Wages | Hourly pay or salary, plus overtime | Included in one hourly rate |
| Payroll taxes and benefits | Yours to carry | Ours |
| Recruiting and training | Job posts, interviews, weeks of ramp time | Callers are already trained on B2B calling |
| Dialer, phone lines and data | Separate subscriptions | Included |
| Management and coaching | Your sales leader’s time | Dedicated account manager included |
| Turnover | Start the hiring cycle again | We backfill the seat |
| Idle time in slow seasons | You still pay the salary | Reduce the weekly hours |
Call 888-884-3219 or request a quote and we will give you a straight hourly number for your campaign.
Why We Keep Telemarketing Outsourcing in the US
Offshore telemarketing outsourcing is cheaper per hour. It is rarely cheaper per result.
Business owners and managers decide in the first few seconds of a call whether to keep listening. A caller with a local accent who understands how a US business runs gets that time; a caller reading a script from overseas usually does not. On B2B campaigns, where each conversation with a decision-maker is worth far more than a consumer call, that difference shows up directly in connect-to-conversation rates and in the quality of the meetings booked.
What onshore telemarketing gets you
- Callers who work the same business hours as your prospects, in the same time zones.
- Natural conversations with gatekeepers and owners instead of scripted exchanges.
- Easier oversight: your account manager and callers are reachable during your workday.
- No hand-off of your customer data to an overseas vendor.
How to Outsource Telemarketing in Five Steps
- Discovery call. Tell us what you sell, who buys it, and what a good outcome looks like: a booked meeting, a qualified lead or an updated record.
- Campaign plan. We recommend the program, weekly hours and targeting, and give you an hourly quote.
- Build. List, script and CRM or calendar access are set up and approved by you.
- Launch and tune. Calling starts within one to two weeks. The first week is live testing, and we rewrite what is not working.
- Report and scale. Weekly reporting shows what the program is producing. Add hours when it is working; adjust or stop when it is not.
Signs it is time to outsource your telemarketing
- Your salespeople are supposed to prospect but spend the week on existing deals.
- You hired a caller, and the program stopped when they left.
- Calling volume swings from busy weeks to none at all.
- You want to test a new market or product before hiring for it.
If the main job is opening new conversations, our cold calling services page covers that program in detail. If you need meetings on the calendar, see B2B appointment setting. For the full range of B2B telemarketing services, including follow-up and qualification campaigns, see our outbound page.
Other Ways Our Team Can Help
Ready to Put a Calling Team to Work?
Get a custom telemarketing quote in 24 hours. No obligation, just a clear plan and an honest hourly number.